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I COULDN'T REACH MY DRIVER ABOUT A LOST ITEM

Contacting your driver is the best way to get information about your lost item in driver vehicle if and only if your item actually lost in driver vehicle but if you could not be able to reach out to to the driver please contact us again about this development so that we can take it up from their 

Contact us at support@gooloops.com by stating trip id ,your phone number and driver name as the email title. Give details of what happen as the body of the letter

If your driver confirm the lost, you are responsible to contact the driver to collect your found item

All our driver are independent contractor , therefore it is not either gooloops or driver responsible for your lost item. We could only provide help in this situation but not providing you  guaranty where your lost item may be found note that the time it will take to return your item by the driver is part of driver personal time and schedule